so i'm not a speed reader (how can you read that fast?!) although i'm pretty pleased with my score (705 words per minute). i played last night when i was exhausted and could not get over 380. just shows you how tired i was.
-When people come into the store and insist they bought something HERE six months ago that we've never, ever carried. "I was here six months ago and bought this nail product, but I can't find it anymore." "We've never carried that, m'am." "I WAS HERE SIX MONTHS AGO AND I BOUGHT IT HERE." Think what you want, but I've been here for almost three years now and I know what has gone in and out of stock rotation. I usually give up and say that we may have carried it previously, but today it's not here.
-When people (99% of the time it's girls) are walking on a sidewalk next to each other and don't move out of the way for you. Sidewalks are meant to be for walking on ONE SIDE. You always walk on the right side of it and that way, people can pass each other without any problems. This bitch has a damned umbrella and she doesn't move as if she expects me to jump out of the way into the road. Nice try, but I'll just walk right into you.
-When people ask for my advice on hair color and then completely ignore everything I say and do what they want, AND THEN COME BACK AND TELL ME MY SUGGESTION DIDN'T WORK. Frankly, I don't care what you do with your hair. I will give you advice and tips as to what is good and not good for it, and what will work and what won't. But after that, it's on you to decide. My opinion and my advice are not binding in any way, and I can't force you to buy and/or do something to your hair (or in many cases, beg and plead you to STOP doing things to your hair and just let it fucking be.) When you walk out of the store with a gold based blonde after you complained about your hair being brassy, it's no skin off my back. I don't have to live with your decision. But don't come in and yell at me for ruining your hair. I didn't do anything to it, and I most certainly didn't tell you to do that. I told you to do the opposite.
-When people get mad at me for their credit card getting denied. How in the world is that my fault?!
-When people get mad when their discount card isn't in our database. This is why we give you a card, so you can be a mature adult and bring it in when you want to get a discount. It's not my fault that it's not in the system.
yesterday i was fifteen minutes into my shift when some rude girl came up to me and started asking me about creme vs liquid and how she wanted to see. she was waving around a 3N hair color from ion so i assumed she meant creme haircolor vs liquid haircolor, and i told her it was directly above it. she was like, "NO. liquid vs creme VOLUME, not color." okay, first off, it's developer or peroxide, not VOLUME. there are different volumes or percentages of peroxide but that's not what it's called. so i gave her the answer and she was giving me some sort of bitchy attitude so i turned away and all of a sudden i hear her say, "oh hell no, i know you didn't just roll your eyes at me." i actually didn't, so i told her no, and she got sassy saying how she knew i did and then proceeds to say, "bitch, you're lucky i don't slap you right now, cause you deserve it." LMAO EXCUSE ME? are you fucking kidding? i just looked at her as she walked away. my coworker came up to me and was saying how they were in the color aisle and they were talking about 'jumping me' after i got out of work. i just kind of laughed because they're just shit talkers, honestly. they came up to the register and went to the other girl of course because she wasn't going to talk to me and she continued to talk shit in front of me to her friend, saying shit like "this bitch is SOO lucky. damn you don't understand how much i wanna slap this bitch!" lol look at me and say it to me, then. not to your friend. and go ahead, slap me. that way i can call the cops on your ass and send you to jail for assaulting me. MERRY CHRISTMAS, you dumb ass bitch. i fucking hate people.
some people honestly just have no manners. one example: i'm in a horrible mood at work today because my back is killing me, i'm sore from my biopsy, and i had to deal with an auditor in the store as soon as i walked in. i'm helping customers and some little obnoxious child outside (his entire family was just standing around our plaza for the last hour) was slamming his stupid little toy gun into the window directly next to where i was. i looked down and he slammed his toy gun into the window and looked at me as if i should find it amusing. i shook my head at him and said, "no, don't do that." IMMEDIATELY his mother walks in and gives me this massive attitude and goes, "excuse me, WHAT did you say to my child?" i just looked at her. surely she wasn't serious right now. but she kept glaring at me so i replied, "i told him to cut it out. he could scratch the windows." she basically growled at me and walked out of the store. apparently i pissed her off, because she started screaming to the rest of her family that the 'little white bitch in the store' had enough balls to tell the child it couldn't repeatedly hit the glass with the toy gun. sorry it was annoying me, you ignorant woman, but honestly, you need to teach your little offspring some manners. i'm sure you'd be annoyed as well if you were on my side of the glass. honestly, do you think that your child can do whatever it pleases? no. and excuse me, but i don't care if you're twice my weight, and i certainly don't care how loud you scream that i'm a 'little white bitch'. i'm not afraid of you. sorry to disappoint you, but i learned long ago to stick up for myself and i'm not backing down because you think you're tough walking into my store. i didn't curse your child out, i wasn't rude, i didn't yell. i don't see what i did to offend you. get the hell over it.
...every day gives me another reason to dislike this town and the people in it.
lately i've had a ton of customers that have been more... vocal than usual. whether we're out of stock of an item they need, don't have the item at all, or our prices aren't what they want to hear, i've been getting a ton of shit for it. please please PLEASE get this through your heads... i do not order quantities of what goes in the store. i do not choose what goes into our store and i do not choose the prices. there is nothing... i repeat, nothing that i can do for you except to give you a comparable product or send you packing. don't try to tell me "well, you should carry _____" or "why are you out of ____?!" i don't choose the products we sell in this god forsaken store. i just sell them. and maybe if you got here earlier you would have your product. don't sass me.
another thing that's irritating the shit out of me is some of the brands we carry. we sell hair dye and we've recently undergone a cosmetic change to the packaging as well as a name change to the colors. what used to be "sunfire red" is now "light red brown" or whatever. more 'mature' names, if you will. there are numbers that indicate the level and tone of the hair dye which have not changed. we have gotten screamed at by many many people for the change in names for the hair dye. this one woman almost reduced me to walking out of the store. she was in a huge rush but HOW DARE I change the name because she only has enough brain cells to remember the name of the hair dye, when we have clearly had signs of the change for over two months. don't get sassy with me lady. i know for a fact that every employee that works in this store advises you to keep the bottle so you know exactly what you want. and yes, i understand that you're confused and you don't know what you want. i'm honestly here to help you. but screaming at me because the names have changed won't help you a damned bit. i swear, some people think people in retail don't have feelings.
another thing... what makes you think that you can choose which item you get for free? if it's buy two get one free and you have three items that cost 4.99, 6.99, and 8.99, what on earth made you come to the conclusion that you get the 8.99 dollar item for free? it's the lowest selling item. sounds cheap, but every single store does it. screw off and don't try and tell me i'm wrong. i work here. i know the sales and i know what i'm doing.